Cloud Spectator released the CloudSpecsTM Web Host Monitor in order to help consumers make informed decisions when selecting web hosting providers and promote transparency in the shared hosting space. By tracking the uptime and response time of twenty-four Linux, Windows and Managed WordPress offerings, we were able to present performance rankings based on data driven results.
Below is a summary of the uptime and response time results of a variety of web hosting providers from the CloudSpecsTM Web Host Monitor.
Linux providers showed lowest average response time among all three offering types. Among Linux hosting providers, A Small Orange exhibited the shortest response time (493 ms), with GoDaddy and HostGator following at 591 ms and 759 ms. 1&1 and HostGator exhibited the highest Linux uptime result in September (100%), followed by GoDaddy with 99.99% uptime results.
The response times of Windows offerings used to show significant variations, with the response time of the slowest provider being around 5-10 times as long as the fastest one. However, this trend was not observed since August 2015. 1&1 had the best response time (534 ms), followed by GoDaddy at 563 ms. GoDaddy showed the highest uptime in September (99.84%), and 1 & 1 was the second displaying 99.8% uptime result.
Generally speaking, Managed WordPress had the shortest average response time compared to Linux and Windows hosting options. Its average response time was around 56% shorter than the Linux offering and about 28% shorter than the Windows offerings. Pagely, FlyWheel, WordPress.com, GoDaddy, WPEngine, BlueHost and WebSynthesis Managed WordPress offerings displayed the shortest response time among all hosting options (207 ms, 230 ms, 325 ms, 330 ms, 342 ms, 372 ms and 426 ms respectively). All but Siteground and Pressable showed 100% uptime in September.
It should be noted that although the data collected on uptime and response time is a good indication of web hosting performance, users should be cautious when generalizing those results given that the tests were performed in all default settings with limited location choices. If any specific hosting requirements are considered, we suggest customers go through relevant consultations and perform customized tests.
Higher percentage is better, as it indicates the amount (in percentage) of overall time the server has been up for the month.
Response Time Leaders
Lower values are better for response time as they indicate less latency.
Cloud Spectator tracked three types of hosting offerings: Linux, Windows and Managed WordPress. For each offering, a mock website was created to simulate end user experience as accurately as possible. Linux websites used WordPress, while Windows websites used DotNetNuke (DNN). All web content (images, text, etc.) were hosted on the local server, thus performance was not dependent on files or objects stored outside of the web server. Not all of the providers carried all three types of offerings; therefore, the providers listed in each section vary.
The web hosting providers measured in the three offerings were:
Cloud Spectator set up anonymous accounts on each hosting provider using all default settings.
Pingdom gathered uptime data by pinging the server at set intervals. The web server was recorded as being up if a response was received. If no response was received for two sequential pings, the web server would be marked as having a down time during that interval.
Pingdom gathered response data when the server was up. Response time was tracked using Pingdom’s Node Group, a reserved feature for its Enterprise Users. The node pinged the web server and recorded the time duration between when the message was sent and when it was received back as an indication of network speed. The time durations were tracked globally from several locations in a node group on a rotational basis, which included the following probes:
|North America East||Toronto, Newark|
|North America Central||St. Louis, Denver, Calgary|
|North America West||Los Angeles, Las Vegas|
|Europe||Prague, Amsterdam, Strasbourg, London|